Sunday, 8 March 2009

0903.08 POOR CUSTOMER SERVICE

Yesterday I finally collected my bike, after many phone calls and being fobbed off, arguments and disgruntled conversations. I am really disappointed with the service I received and it is safe to say that I won't be taking my bike there again.

Ironically, after I'd taken my bike in people started to come forward to say that the particular shop I used had a reputation for poor service. This view was supported by several cyclists I know which wasn't much help when I was stuck in the middle of the process.

Lesson learned, I tried to take a shortcut for convenience only for it to take longer. The whole thing blew up in my face and since I only have 1 bike I shouldn't leave it to a 3rd party to sort out unless I really have to.
Morticia left on a train yesterday for her mother's for a couple of days. She's having a little break for the hustle and stress of daily life. So until Wednesday I'm in charge!

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